When a job’s done right, you stand behind it. That’s why our uniforms are backed with the Done Right Guarantee. If you’re unhappy with your purchase from RedKap.com, just return it and we’ll refund your money. It’s that simple.
Please note: Due to COVID-19, we are currently experiencing delays in processing returns. For the health and safety of the teams in our distribution centers, we have implemented a social distancing plan, and this may temporarily slow down processing.
You may return merchandise meeting the following criteria:
Please note: We are unable to offer refunds on final clearance items or items not purchased on RedKap.com. If you have further questions, please call us at 1-866-335-1184.
We provide a prepaid shipping label for FREE returns.
Download, print and complete the return form by following the instructions listed above.
If you need a prepaid return label or have other questions, please contact customer service at 1-866-335-1184.
|05 – Style different from ordered|
|06 – Item size different from order|
|34 – Item not as described|
|69 – Item damaged in transit|
|77 – Fit too small|
|78 – Fit too large|
|79 – Quantity does not match order|
|81 – Changed mind|
|84 – Ordered wrong item|
|87 – Item defective|